WINTER TERMS CONDITIONS 2019 - 2020

LIST: valid for stays of at least one week’s duration.
For less than 7 nights booked the prices will differ from the published ones.
Our prices are per person per day with half board.
The price shown does NOT include the ‘tourist tax’ which must be paid by the customer to the value of 1.00 euro per day per person; children up to the age of 13 are exempt.

ENTRANCE TO THE WELLNESS CENTRE AND POOL: included in the price of the stay. 
CHRISTMAS AND NEW YEAR'S DINNER: included in the price of the stay.

DISCOUNTS: applicable only for the third, fourth and fifth additional bed in the room single:

• from 0 to 1 years €20.00 per day, any meals are to be calculated as extra per consumption.
• from 2 to 5 years price with 50% discount
• from 6 to 12 years price with 30% discount
• from 13 years price with 20% discount

Double room for single use: not available, in case of full price of the  half board, as with the entire double room.
The rooms are ALL NEW, spacious and comfortable, equipped with a telephone, LCD television, electronic safe, hair dryer in the bathroom and  internet Wi-Fi (free). Most rooms have a balcony.

• Arrival: rooms available from 2:00 pm
• Departure: rooms to be vacated by 10:00 am
• Pets are not allowed
• Smoking is NOT allowed in the rooms

SERVICES INCLUDED:

- SWIMMING POOL: Free entrance to the Hotel Swimming Pool. Area including indoor Swimming pool with whirlpool corner. Access allowed for children up to 14 years old
only if accompanied by an adult. Open in the afternoon. Closed on SATURDAYS.

- WELLNESS AREA: Free entrance to the Wellness Area of the Hotel. Area includes: Finnish Sauna, Bio Soft Sauna, Steam Bath, Cold Spray, Aromatic Showers.  Relaxation Area. Three-sided lamp (service fee). Access is reserved for customers aged 16 years and above. Open in the afternoon. Closed on SATURDAYS.

Weekly, from Saturday to Saturday we offer:
- Breakfast with a sumptuous sweet and savoury buffet, fruit and homemade products
- Dinner with a choice of four menus and a buffet of fresh vegetables and appetizers.
- Authentic Trentino dinner (1)

Services included:
- Access to the wellness area and swimming pool.
- Wireless Internet, in-room and communal connection
- Heated ski and boot room
- Private car park

Paid services: 
- Car garage
- Bathrobe rental for the entrance to the Wellness Area

Ski pass prices: http://www.dolomitisuperski.com

LINK TO WINTER 2019/2020 OFFERS»

BOOKING: in case you want to confirm a reservation, email info@hotelcristallo.net, or call +39-0462-601317
DEPOSIT: a deposit is usually required upon booking. 
PAYMENT: for the final balance we accept Cash, Cheque, Bancomat, Visa, Eurocard, Master Card. We do NOT accept American Express or Diners.

Bank details for sending the deposit:
via BONIFICE BANK payable to: HOTEL CRISTALLO
bank: SPARKASSE - CASSA DI RISPARMIO DI BOLZANO
bank branch: nr.121 Canazei
IBAN: IT73 C060 4534 5200 0000 5000 290
BIC SWIFT: CRBZIT2B121
account: nr. 121 5000290-5

Booking and cancellation terms Booking: as a guarantee a confirmatory deposit is required.

Cancellation: In case of partial or complete cancellation of the reservation up to 30 days before the date of arrival, no penalty will be charged. In case of partial or complete cancellation of the booking 30 days before the arrival date we reserve the right to withhold the deposit paid to us as per Article 1385 of the Civil Code.
In case of early departure or late arrival, the full amount will be charged per booking.